Health

Sharecare builds out affected person schooling platform with new instruments



Digital well being platform Sharecare is increasing its suite of affected person schooling instruments, together with a chatbot the place customers can ask condition-specific questions and a digital assistant that may information sufferers by analysis and remedy plans.

The corporate additionally introduced a “social aggregator” that curates social media content material about sufferers’ well being wants and expanded interactive knowledge visualizations.

Sharecare mentioned these instruments replicate sufferers’ rising curiosity find well being info on-line and thru social media.

“These latest additions to our product suite had been designed not solely to align with rising client traits and preferences in at the moment’s advanced well being panorama, but in addition to foster extra productive connections between individuals and the healthcare manufacturers they belief,” Laura Klein, govt vice chairman and common supervisor of client options at Sharecare, mentioned in an announcement.

WHY IT MATTERS

Most People are turning to the web to analysis well being circumstances and signs. A 2019 Kaiser Household Basis survey discovered 70% of U.S. adults reported utilizing the web or their smartphones to analysis signs not less than a couple of occasions a yr.

Nevertheless it’s troublesome for some to determine which sources of data are truthful and correct. A 2018 survey commissioned by communications and advertising and marketing agency Weber Shandwick and KRC Analysis revealed 52% of these surveyed who search for well being info on-line had been involved about false or deceptive info, and 83% had been involved about deceptive medical info on social media. 

The pandemic has kicked misinformation into excessive gear, as falsehoods unfold about COVID-19 vaccines and coverings. A Pew Analysis report on information and data in 2020 discovered adults who primarily relied on social media for information had been extra more likely to hear false claims a couple of connection between 5G expertise and the coronavirus, or that vitamin C may stop an infection.

Final month, Surgeon Normal Dr. Vivek Murthy warned that any such misinformation is endangering the nation’s response to the pandemic.

“Well being misinformation is an pressing menace to public well being. It might probably trigger confusion, sow distrust and undermine public well being efforts, together with our ongoing work to finish the COVID-19 pandemic,” Murthy mentioned in an announcement.

THE LARGER TREND

Sharecare offers a spread of digital healthcare merchandise, together with smoking cessation, weight reduction and nervousness administration. The corporate just lately went public by a merger with a particular objective acquisition firm.

Final week, it introduced its first public earnings name and closed the acquisition of house care supplier CareLinx.

Sharecare has purchased a spate of digital well being corporations over the previous yr and half. In February, the corporate wrapped up its acquisition of healthcare AI platform doc.ai. Final yr, it scooped up WhiteHatAI, which makes use of AI to handle funds; behavioral well being platform MindSciences; and inhabitants well being and high quality measurement device Visualize Well being



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