Healthcare operations developer symplr acquires communications platform Halo Well being

Healthcare operations software program developer symplr, with backing from Clearlake Capital Group and Charlesbank Capital Companions, introduced in the present day it’s buying the medical communications platform Halo Well being. The phrases of the deal weren’t disclosed.

Primarily based in Houston, symplr gives a spread of software program companies to its healthcare shoppers. These embody instruments for information administration, workforce administration, finance administration and regulatory compliance.

By the acquisition, symplr will add Halo Well being’s medical communications platform to its service portfolio. The cloud-based platform brings collectively communications throughout channels into one location. It helps safe messaging, video and voice alerts, and on-call scheduling. It permits for role-based collaboration to streamline communications.

“Halo Well being is an thrilling addition to the symplr household, because it addresses our shoppers’ vital want to enhance medical communication,” BJ Schaknowski, CEO of symplr, mentioned in an announcement.

“Halo Well being’s trendy strategy to digital communication facilitates the fast change of data, streamlines workflows, and improves affected person security. The corporate’s unified communication and collaboration platform consolidates outdated expertise like pagers, characteristic telephones, and legacy texting functions, presenting a powerful return on funding alternative for patrons.”


The significance of efficient and environment friendly communication in healthcare can’t be overstated. In a discipline dominated by written communication, poor execution can result in discontinuity of care, threats to affected person security, affected person dissatisfaction and misuse of sources within the type of wasted doctor work time and misplaced cash, in response to the Worldwide Journal of Scientific Follow.

Much like many different areas in healthcare, the rise in digital is paving the way in which in the direction of improved medical communications, in response to Well being Providers and Supply Analysis. The examine means that digital communications in well being can enhance effectivity, bolster engagement and maybe enhance well being outcomes.

“To the extent that DCC makes it simpler to speak in significant methods and to steadiness this with different life calls for, it holds the potential to allow sufferers to each totally have interaction with the administration of their situation whereas not permitting it to intrude unnecessarily on life typically,” the authors mentioned.


The COVID-19 pandemic has seen a surge in medical communication instruments to permit medical professionals to collaborate securely on affected person care. These apps are designed to interrupt down limitations to collaborations and allow ease of communication by permitting for asynchronous connections.

These instruments embody Medici’s telehealth communication platform, which raised $24 million in a Sequence B funding spherical final 12 months, and PerfectServe, which acquired CareWire and Lightning Bolt Options in 2019. Earlier this 12 months, digital communication corporations Telstra Well being and Hayylo collaborated to streamline affected person care.

Nevertheless, digital medical communications aren’t with out flaws. Privateness and safety are two main issues on this area, illustrated by the U.Okay.-based app Pando, which got here below scrutiny for a safety breach that noticed NHS sufferers’ photographs routinely uploaded onto customers’ smartphones.


“Becoming a member of symplr will enable us to additional broaden the attain of the Halo Scientific Collaboration Platform,” Dr. Jose Barreau, CEO of Halo Well being, mentioned in an announcement. “Our high ranking within the KLAS medical communication and collaboration class demonstrates that we proceed to fulfill the wants of healthcare programs nationwide, and we look ahead to extending that management as we unite with the symplr household of healthcare operations software program options.”


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