GoodRx launches well being information platform to fight medical misinformation

GoodRx, an organization finest recognized for its remedy value transparency service, is launching a brand new well being data software designed to offer in-depth data to among the most typical well being questions and circumstances. 

Dubbed GoodRx Well being, the service takes a multimodal method, and contains GoodRx Solutions, editorial content material aimed to assist inform sufferers about their circumstances and questions, Well being Wizard, which helps sufferers navigate complicated health-related decisions, and Explainer movies. 

“The vast majority of folks nonetheless dwell within the messy, actual world of not sufficient time to go to their physician, not sufficient time to do what the physician tells them to do and barely sufficient time to get their prescriptions crammed,” Thomas Goetz, chief of analysis and communications officer at GoodRx, advised MobiHealthNews.

“So what we try to do with GoodRx Well being is so simple as making an attempt to create a greater, extra thorough, extra rigorous useful resource [that] drives higher decision-making for sufferers and displays right now’s state of information and right now’s editorial approaches.”

Goetz likened it to a Wirecutter for client merchandise or a NerdWallet for private funds, the place non-industry of us can discover out extra about subjects. GoodRx has additionally employed a variety of staffers from these organizations to assist get the challenge going. 

“We try to create a listing of solutions and sources that do higher at fixing folks’s questions or answering folks’s questions and fixing folks’s issues.”

Goetz famous that physicians typically go to Cochrane Evaluations to assemble sources on particular circumstances and to tell well being decision-making. This new software is seeking to synthesize well being data, however on a client degree. 

The GoodRx Solutions’ articles begin with a brief reply to a medical query. Because the reader scrolls an article, they’ll get extra particular data, and discover hyperlinks on the finish to further research and sources. The authors lay out their methodology for answering any given questions, report any caveats and talk about what further analysis is ongoing. 

Readers may also faucet into the platform for monetary steering, FAQs on medicine and articles that debunk well being myths. 

The corporate may even present data in video format. This comes after GoodRx introduced its acquisition of HealthiNation, a health-education video producer. 

When it comes to enterprise mannequin, GoodRx Well being isn’t going the everyday commercial route.

“Our mannequin is to work with largely pharma producers, not simply to create show advertisements, however to create packages that assist our readers discover options to inform in the event that they’re available in the market for a model remedy to assist them get entree that remedy largely by means of issues like affected person help packages, the place producers have arrange these packages to enroll folks and make extra inexpensive medicine accessible,” Goetz mentioned. 


Within the wake of COVID-19, there was a worldwide rise of medical misinformation. The World Well being Group says analysis estimates that round 6,000 folks world wide have been hospitalized within the first three months of 2020 as a result of coronavirus misinformation. 

GoodRx is pitching this software as a method to give higher well being data to folks outdoors the well being {industry}. 

“We’re prepared to do the arduous work. I imply, these pages take two months to create, and that is a degree of effort that I feel might be unusual. And the results of that’s one thing that’s extra helpful,” Goetz mentioned.

“We’re not providing medical recommendation, so it is not going to diagnose you. It is not going to prescribe a remedy, however it will offer you a a lot clearer panorama of what your choices are.”


In 2020, GoodRx hit the general public markets. In March, the corporate reported its earnings within the first full yr, boasting $550.7 million in income for the complete yr – a 42% enhance from the earlier yr.

Whereas the corporate obtained its begin for its remedy value comparability software, it has just lately been increasing. In 2019, the corporate launched a digital care software, after buying telehealth firm HeyDoctor. 


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